Active Listening A Skill for Personal and Career Growth
Active Listening!

Active Listening A Skill for Personal and Career Growth

Mastering Active Listening https://youtu.be/0tniFOaxBZw Active listening is the fundament of efficient communication and it helps both understanding and managing your own emotions as well as recognizing and influencing the emotions of others. By mastering active listening, we can enhance our abilities to solve problems, facilitate a deeper understanding of people’s needs, feelings, and perspectives and improve our emotional well-being and the quality of our lives. References: Nonviolent Communication: A Language of Life by Marshall B. Rosenberg, Ed. Ponte (2014) Conference Paper, Figl, Kathrin & Bauer, Christine. (2008). Online Active Listening And Media Competence. 1. 207-214.

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What Is Empathy And Why Is It Important?
What Is Empathy?

What Is Empathy And Why Is It Important?

https://youtu.be/t2NuplQ-JyA What is empathy? Empathy can become a strength that enables us to go beyond our perspectives, acknowledge the struggles of others, and treat them with appreciation and respect. Above is a short presentation that answers this question. However, the real challenge is to be empathic while maintaining our equilibrium to be able to help people. Empathy is an interdisciplinary concept that is still being defined and debated by scientists from neurobiology, psychology, philosophy, sociology etc. The neurosciences study empathic responses and are making efforts to identify the neural mechanisms and brain networks involved in empathy. Researchers say that we begin to show this skill since infancy and it allows us to relate to others consider their feelings, and motivate us to help. Some companies are initiating training programs on active listening and perspective-taking so they can develop their teams' empathetic responses. Personal trait, skill, emotion or a virtue From a career development point of view, researchers have identified empathy as a core component of emotional intelligence and as a predictor of success in many professions and there are two types of empathy: cognitive and emotional. Most of the studies agree that empathy allows us a more profound understanding and authentic connection with the life experiences and emotions of others. Whether, we see it as a personal trait, a skill, an emotion or a virtue, we can agree that empathy encourages compassion while maintaining calm and control of emotional reactions. Self-reflection and the genuine desire to understand others can reinforce this ability. Taking time to examine our own thoughts and behaviours objectively might be a learning path to be more empathic. Learning to better read and understand people's states of mind, picking up their subtle emotions, and balancing a proper balanced response is a pathway of both emotional resilience and kindness.

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How To Effectively Answer Behaviour-Based Questions

https://youtu.be/HwTk4mMdjSk How to answer behaviour-based questions Mastering behavioural questions is a lifelong communication skill for job interviews. This is a small learning session on how to effectively answer behaviours-based questions. A behaviour-oriented job interview is developed around the minimum employment selection criteria. During the job interviews, candidates' past behaviours are assessed through behavioural-based questions. The interviewers intend to understand if the hiring criteria are met by the short-listed candidates. How To Answer Behaviour-Based Questions The recruiters or hiring managers are asking for concrete examples and illustrations of work behaviours, and technical or soft skills. Employers that are using these types of questions are interested in anticipating candidates' future professional performance. Behaviour-based questions demand specific, detailed and clear responses. Questions might be structured based on critical tasks that require a certain set of working behaviours. Generally, interviewers are pursuing behaviours like being adaptive, collaborative or willing to learn and are trying to be consistent with the organization’ declared values. Higher behavioural predictability and lower risk of Failure One of the reasons to favour these behavioural-based questions is because the answers can be matched with similar organisational behaviours. Also, these questions are focused more on individual choices and adaptation to the work environment. Still, even if behavioural-based questions offer a more concrete modality for assessing or comparing behaviours interviewers’ subjectivity is not ruled out. Previous work experience is greatly appreciated because it can ensure some degree of technical or behavioural competence. From the interviewer's point of view is a reassuring fact that candidates are describing accepted behaviours. They are more likely to repeat these behaviours if they are hired and that is why hiring success predictability is higher and the risk of failure is lower. Behaviour-based questions focus on our past actions and how we conduct ourselves in working situations to predict how we might perform in future situations. We can always stay positive, learn from each experience, and identify areas for continuous improvement.

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